FAQs

Orders

How do I place an order?

Add your products to your basket and select “Checkout”. You can order as a guest or with an account.

Can I change or cancel my order?

Please get in touch as soon as possible after placing your order. As long as it hasn’t been dispatched, we’ll do our best to amend or cancel it. After that, you can still use your right to cancel (see Returns & Refunds).

Which payment methods do you accept?

The secure payment methods shown at checkout, including all major debit and credit cards.

Delivery

Where do you deliver?

To addresses in the United Kingdom only.

How much does delivery cost and how long does it take?

  • Standard Delivery (3–5 working days): £3.95
  • Express Delivery (1–2 working days): £5.95
  • FREE Standard Delivery with the Instant Lift Eye Gel Buy 2, Get 1 Free pack (3 tubes for £50)

We aim to dispatch orders within 1–2 working days, and email you a tracking link as soon as your parcel is on its way. See our Delivery Policy.

Returns

Can I return a product?

Yes. Every order is covered by our 60-day money-back guarantee, even if you have opened the product. See Returns & Refunds for how it works.

Our products

Are your products suitable for sensitive skin?

We always recommend a patch test on a small area (such as the inner elbow) before first use. If any irritation occurs, rinse thoroughly and stop using the product.

Where can I find the ingredients?

The full ingredient list is on each product page and on the packaging.

Still have a question?

Email us at contact@amani.paris or use our contact page. A real person will reply within 1–2 working days.